City Sports Reviews

City Sports has an overall rating of 4.4 based on 21 reviews. Customer feedback on City Sports is mixed.

4.4/5.0

21 reviews

5 Stars

11

4 Stars

7

3 Stars

3

2 Stars

0

1 Star

0

All City Sports Reviews (21)
tamiklein4168
May 16, 2026
"Pretty much what I expected"
I ordered this from City Sports and it was more or less just like it was described. The size, color, and little details were all about what I had in mind, so there weren’t any real surprises when it showed up. Overall, I’m happy with it and would probably order again.
Emma_arrington99
May 05, 2026
"I ordered it from City Sports, and the..."
I ordered it from City Sports, and the size was exactly what they listed, so that was a relief. The specs all matched too, which is what you’d expect, right? No weird surprises when it showed up, and I’m happy with it.
katherinerandolph4443
April 25, 2026
"Pretty easy to use"
I was able to find what I needed quickly, and the checkout process went smoothly enough. Nothing complicated, which I appreciated
hello_wendy880
April 17, 2026
"No weird charges or surprises"
I ordered from citysports and kind of assumed there might be some random extra fee at the end, but nope. The total charged was exactly what I saw at checkout, shipping included. I got the receipt fast too, which was nice. I’m giving 4 stars only because the payment page was a little slow to load on my end, but the billing itself was totally accurate.
hello_gladys093
April 15, 2026
"Good sneakers, just wish shipping was faster"
I ordered a pair of sneakers from City Sports and overall it went well. The shoes showed up looking like what I expected, no weird issues with the stitching, the shape, the color, or anything like that. The box looked right, the tags seemed legit, the labels were clean, even the little details felt authentic to me. Quality-wise, they feel solid so far, like something I’d actually wear to the gym, to run errands, for a walk, or just with jeans on a normal day. The only downside was shipping took a little longer than I was hoping, not terrible, but slower than I expected. Because of that I’d give it 4 stars instead of 5. Still, I’m happy with the order and I’d probably buy from them again.
kathleen1974
April 11, 2026
"Refund was quicker than I expected"
I thought getting a refund would be a bit of a hassle, but it was surprisingly easy. The money came back quickly and there was no fuss at all.
GRANTHAM
March 25, 2026
"Good value overall"
the prices felt fair for what I got. It seemed like good value overall, and I’d definitely buy again.
VAROS
March 17, 2026
"I found the shoes I wanted pretty..."
I found the shoes I wanted quickly, and they actually had my size, which is “not always a given” for me. citysports.com had a lot of options, and most of the stuff I checked showed as available. Ordering was simple with “no fuss,” and I’d definitely shop here again.
Mildred_parks82
March 11, 2026
"Helpful support, just a small shipping update hiccup"
I had a question about my order earlier this week and sent customer service a message in the morning. i wasn’t expecting to hear back until the next day, but they replied quickly and helped me get everything sorted out without a lot of back and forth. The only reason I’m giving 4 stars is because the shipping update was a little confusing at first, but once I reached out, the support team was really nice and responsive.
shanta_Tongue82
March 08, 2026
"Really clear order updates"
I got emails with clear updates about my order and the shipping, so I wasn’t, like, left wondering what was going on. that made the whole thing easy, which was great
KatherineOaks_78
February 05, 2026
"Folds up fine"
It saves space, yeah. Moving it around is still a bit awkward though.
SaraMcclendon
February 04, 2026
"Warranty was easy to use"
I had a small issue and, the warranty process was smooth. They covered it fairly quickly and there wasn’t really much hassle, which was a nice surprise
William_lyons91
February 02, 2026
"Quieter than I expected, honestly"
I’ll admit I wasn’t expecting much, but this Citysports treadmill has actually been solid for home use. It’s not silent or anything, and there’s a bit of a hum when I pick up the speed, but it hasn’t been loud enough for my downstairs neighbor to say anything, so that’s a win. Shipping was fine too, nothing exciting but no real issues. I’m giving it 4 stars because I did have to adjust the belt, which was a little annoying, but overall it’s better than I thought it would be.
SHIPP
January 27, 2026
"The bike rides fine overall, so maybe I’m..."
The bike rides fine overall, so maybe I’m just being a little picky, but it does seem like it needs tightening and cleaning more often than I thought it would. Support was okay, though not exactly quick. For the price, I’d say it’s still decent — just don’t expect it to be totally low-maintenance.
hello_shelly521
January 25, 2026
"App connected to my treadmill easily"
I bought my treadmill from citysports.com the app setup was the thing I was most nervous about. I’ve dealt with fitness apps before that make you jump through a million hoops, which feels unfair when you already paid for the product. This one was surprisingly simple though, my phone found the treadmill quickly and connected without much effort from me.
The speed and time show up right in the app, and so far the connection hasn’t dropped at all. I use it a few times a week and it’s been working exactly like it should. It’s nice when a company actually makes the basic stuff easy instead of wasting your time, so I’m really happy with it
juanita_Walker76
January 10, 2026
"About as easy as I hoped it would be"
I tried citysports.com for the first time, it pretty much matched what I was hoping for. I expected the site to be easy to get around, and it was, I found what I needed quickly, the filters actually helped, and checkout was quick enough that I didn’t get impatient.
There wasn’t anything weird or frustrating that got in the way, which is mostly what I care about when shopping online. It wasn’t some mind-blowing experience, but it did what I expected it to do without hassle, so I’d definitely use it again.
RyanJanousek_65
January 06, 2026
"Easy to use with a nice clear screen"
I’ve been happy with it so far. The buttons respond well and the display is easy to read, which makes it simple to use day to day. Nothing fancy, and there might be a tiny thing here or there that could be smoother, but it does what I need without any hassle
james2004
December 24, 2025
"The site looks decent at first glance, and..."
The site looks decent at first glance, and the design isn’t bad overall. Some pages just have a lot going on, so it takes a bit more effort to focus than I’d like. The colors are okay, though I wouldn’t say everything feels as clean or easy on the eyes as it could.
hello_alicia599
December 18, 2025
"Really easy to set up"
It only took me about ten minutes to get everything set up, and there was really no fuss at all...
ahmed_Smith98
December 12, 2025
"Feels safe, but instructions could be clearer"
The safety lock works well and makes me feel more secure using it at home. I just wish the communication or instructions had been clearer, because figuring it out was more annoying than it needed to be.

View More Reviews

Have a question about City Sports?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.